Mental Health and Resiliency for Health Care Providers

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This presentation is a replay from COPA Con 2023, providing another opportunity to access its valuable content and insights.

Abstract:
This session will address the stressors experienced by the provider and how providers can better improve their psychological and physical resiliency.

Learning Objectives:

  • Analyze the stressors that affect health care providers.
  • Recognize skills that may improve mental resiliency.
  • Develop skills to improve physical and mental resiliency.
  • Develop understanding of how physical and mental resiliency are related.

Level:
Advanced

Domain(s):
Domain 1: Risk Reduction Wellness and Health Literacy 
Domain 2: Assessment Evaluation and Diagnosis 

CEUs:
1.0 Category A

Keywords: mental health, stressors, resiliency

Enhanced Access On-Demand Course Expiration:
This course will expire from your account if not completed by December 31 at 11:59 p.m. CST.
For full details, refer to the expiration policy on our FAQ page.

Melissa Graham, PhD

Dr. Melissa Graham is a licensed psychologist who has dedicated her career to supporting first responders, veterans, and their families. She completed her residency and internship with the Department of Veteran’s Affairs before transitioning to work for the San Antonio Police Department (SAPD), where she functioned for nearly 20 years. During her tenure with SAPD, Dr. Graham initiated many innovative training programs, including crisis intervention training and the peer support program. Dr. Graham was a respected staff instructor at the SAPD Training Academy and was responsible for conducting pre-employment psychological screenings for prospective police applicants. Dr. Graham also provided therapeutic programs and clinical psychological services for officers and their families. Dr. Graham was a member of the SAPD Hostage Negotiation Team, where she was a subject matter expert, providing critical de-escalation guidance during rapidly evolving life-threatening events.

In May 2019, Dr. Graham was promoted to Director of Psychological Services for the San Antonio Fire Department (SAFD). In this role Dr. Graham designed new state-of-the-art training programs in support of firefighter needs, including post-incident stress debriefing (PSD) and firefighter wellness programs. In addition, she oversaw the department’s crisis intervention training and peer support team, which she created. Dr. Graham retired from SAFD in May of 2024 but continues to provide clinical therapy through her private practice.

In 2018, Dr. Graham was awarded Mental Health Professional of the Year for the State of Texas for her efforts on the Texas Crisis Intervention Team. She received her Ph.D. from Oklahoma State University in July 2004 following her Masters in Community Counseling from the University of Oklahoma in 1998. Dr. Graham serves as the Psychological Services representative in several community action groups and on multiple conference planning committees.

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