Workplace Bullying: A Crisis in Healthcare

Abstract:
Workplace bullying (WPB) has been labeled a major global healthcare problem by the World Health Organization. Literature has shown the negative impact WPB has on a healthcare provider's mental health, physical well-being, and job performance. Moreover, these behaviors have a significant impact on an employer's economic loss and most importantly is detrimental to patient care. Educational competencies include prevention, identification of bullying behaviors, and integration of best practices to promote a healthy workplace. Current gaps include a lack of knowledge in identifying WPB behaviors, awareness on the prevalence of WPB in healthcare, as well as the proper implementation of policies and procedures to protect targets of WPB in healthcare settings. This presentation will assist healthcare professionals in promoting a safe workplace environment which will enhance patient care and outcomes.

Objectives:

• Participants will be able to define and identify workplace bullying (WPB) behaviors., 
• Participants will be able to understand the effects of WPB on financial loss, mental health, physical well-being, and job performance., 
• Participants will be able to explain how WPB can impact patient care and outcomes., 
• Participants will be able to discuss the current strategies for prevention and resolution of WPB incidences.

Level:
Essential

Domains:
Domain 1: Risk Reduction Wellness and Health Literacy
Domain 5: Health Care Administration and Professional Responsibility

CEUs:
1.25 Category A

Keywords: workplace bullying, mental health, physical well-being, healthy workplace, WPB, safe workplace 

On-Demand (Enhanced Access) Course Expiration:
Courses registered for after February 5, 2025, must be completed by December 31, 2025, at 11:59 p.m. CST.
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